You can delete your MUM 2 BE account and the personal data associated with it at
any time, in either of the two ways below. You do not need to give a reason.
Option 1 — Delete from inside the app
- Open MUM 2 BE and go to the Profile tab.
- Scroll to the bottom and tap Delete Account.
- Confirm. Your data is removed and you are signed out.
Option 2 — Request deletion by email (no app needed)
Email us from any address — just include the mobile phone number you used to
sign in, so we can locate and verify your account:
Email a deletion request
Or write to support@mum2be.app
with the subject "Account deletion request".
We verify ownership of the account (we may send a confirmation to the registered
number) and complete verified deletion requests within 30 days.
What gets deleted
- Your account and sign-in identity (phone number)
- Your profile — name, age, pregnancy dates, language preference
- Your subscription status record on our servers
Health logs (mood, symptoms, water intake, reminders, appointments) are stored on
your device, not on our servers — they are removed when the app's data is cleared
or the app is uninstalled.
What is not deleted by us
- Your Google Play subscription. Deleting your account does
not cancel an active subscription — cancel it in
Google Play → Subscriptions
(or App Store → Subscriptions on iOS), ideally before deleting the account.
- Purchase and payment records held by Google Play / Apple, which are governed by
their own policies.
- Records we are legally required to keep, if any, for the statutory period.
Changed your mind? Deletion is permanent once processed. If you sign
in again with the same phone number afterwards, a brand-new, empty account is
created.
Questions
Anything unclear? Contact us at
support@mum2be.app. See also our
Privacy Policy for full details of what we collect and why.